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  •  » No collie or final items of Halloween outfit

#1 2017-11-01 05:59:18

laurabow
Members
Registered: 2010-11-30
Posts: 992

No collie or final items of Halloween outfit

Just noticed I never got the autumn collie, nor the last items of the Halloween outfit.  I always log in right after rollover, and many days a second time a few hours later (like right now, which is midnight for me, and 6am OMD time).  Don't usually run into issues like this obtaining the "login and receive a free item" things.

Anybody else?
I wonder if they're not being offered for a full 24 hours, and if the time is more limited?

For example, I didn't see any posts about Granny's attic when I logged in last night, but when I logged in just after rollover today, there were only 4 hours left, which makes me wonder what the timeframe is on these types of events.



#2 2017-11-01 20:33:22

darkelfqueen
The Mod Squad
From: Where everything else meets
Registered: 2012-03-21
Posts: 51772

Re: No collie or final items of Halloween outfit

The Granny Attic did seem to have a bit of a short timeframe. By the time we got the notification, it seemed like we had less than a day. At least that's from my observation.

Regarding the other items, they had a 24 hour timeframe. For me, I actually received them as soon as I logged in and even got messages from Sarah.

Do you know if you ever got those messages from Sarah?

Anyone else ran into this problem so we can include you in the report?

 

#3 2017-11-02 05:52:29

laurabow
Members
Registered: 2010-11-30
Posts: 992

Re: No collie or final items of Halloween outfit

darkelfqueen wrote:

Regarding the other items, they had a 24 hour timeframe. For me, I actually received them as soon as I logged in and even got messages from Sarah.

Do you know if you ever got those messages from Sarah?

I did not - and they always came right away, too.  These are the timestamps of past messages from Sarah for the month of October.

07/10/2017 01:45:19
14/10/2017 01:08:55
21/10/2017 05:32:16
26/10/2017 07:08:34
28/10/2017 01:31:35

I just wish they gave you a small preview so you know which message went with each gift.  :-)

 

#4 2017-11-03 17:37:43

darkelfqueen
The Mod Squad
From: Where everything else meets
Registered: 2012-03-21
Posts: 51772

Re: No collie or final items of Halloween outfit

Actually Laurabow you're not the only seeing this. This has been reported and hopefully we hear back real soon.

Also I would loooove if we can tell which gift we got in the PM, too. It would be super useful! Wanna start a thread in the suggestions section? I'm in :)

 

#5 2017-11-05 06:01:56

laurabow
Members
Registered: 2010-11-30
Posts: 992

Re: No collie or final items of Halloween outfit

darkelfqueen wrote:

Actually Laurabow you're not the only seeing this. This has been reported and hopefully we hear back real soon.

Excellent!  Thank you for looking into it.

darkelfqueen wrote:

Also I would loooove if we can tell which gift we got in the PM, too. It would be super useful! Wanna start a thread in the suggestions section? I'm in :)

Done!   montrhttp://us.ohmydollz.com/board/viewtopic.php?id=11783

 
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