So I'm a VIP and I can't work out how to buy the dress.
How do we do that?

Ahhhh yes. I haven't had chance to check things out properly since the loss of my computer.

It sounds like you went through the proper procedure to cancel your subscription, so I think you're fine there.  I'm assuming it does not happen automatically though...my guess is it will take some time for it to happen.  How long, I'm not sure.  I have just sent the GM an email asking how long it should take once a player sends the cancellation request.

Until I get that information, I would suggest checking daily to see your VIP subscription has been cancelled, and perhaps send in a reminder request after a few days (giving the initial date the request to cancel was made, and providing a ticket number if you were given one.)  I hope it does get cancelled for you asap (before the next payment gets taken out.)

As a reminder for those who do want to cancel your VIP subscription, the following explains how to do it:

sarah wrote:

To cancel the subscription you need to contact the support using the in-game link "Contact us" at the bottom of the website pages, and entitle your message "Cancel Subscription."

I should also add that if someone is wanting to cancel their subscription, you should also provide the account name/s needing the cancellation.

UPDATE:  Here is what the GM's reply regarding how long it takes to cancel a VIP subscription, as well as how to title your cancellation request:

Normally to cancel a subscription only takes a few days. When you send a ticket to the support, you get an answer a couple of days after with a link on which you must click on to cancel your subscription. These are personal links, that is, each player has one for each one of his/her accounts. That is why  players need to ask for it via the support. But as I think I said somewhere on the board, what is very important is to entitle your message correctly, in other words to name it "Urgent Cancel subscription" that way, it has priority over all the other messages.

So, to clarify, the proper procedure to follow to cancel a VIP subscription is:

1.)  Contact the support using the in-game link "Contact us" at the bottom of the website page.

2.) Title your message "Urgent Cancel Subscription" and provide the account name you want to cancel the subscription for.  (Because each account is given a special link, you should send one cancellation request for each account that needs the VIP subscription cancelled for.)

3.) Within a few days you should recieve a response with a special link.  Click the link and follow any other instructions you are given.

Ramonna, I can forward your account name to the GM as I do not know which account/s you need the VIP subscription cancelled for.  If you have not yet received a response concerning your cancellation request, please forward the account name/s to me.  Thank you. :)

I have included this information in the FAQ's, so that it can be found more easily by those who wish to cancel a VIP subscription. :)  See this link: http://us.ohmydollz.com/board/viewtopic … 58#p111158

i subscribed, i think the money went from my account but i have not been made a star. may i ask why that is?