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#1 2013-03-27 21:59:58

bianca96
Members
From: El más grande... lejos!
Registered: 2011-07-11
Posts: 288

[fixed] Friend registered and no bonus gift

Hello everyone,
I've invited  a friend using the manual invitation. My friend received the mail, and she has registered and validated her account but I haven't received the bonus gift yet...In the page says this "The friends invited are considered be registered as soon as they have validated their accounts". What is happening?  Am I in a mistake? Help me please! Thanks
quoi  quoi

http://i45.tinypic.com/2dl9q2c.jpg

Last edited by bianca96 (2013-03-27 22:00:50)


http://2.bp.blogspot.com/-lwwuVf9NYeM/Uv6QyrE6BtI/AAAAAAAABi0/uERC5YYGyzs/s1600/bianca1-sig-01.png


#2 2013-03-28 17:35:03

kmilea
Members
Registered: 2012-02-02
Posts: 237

Re: [fixed] Friend registered and no bonus gift

Could you please give me your friends nickname?

 

#3 2013-03-29 00:47:50

bianca96
Members
From: El más grande... lejos!
Registered: 2011-07-11
Posts: 288

Re: [fixed] Friend registered and no bonus gift

Yes, it's erica95


http://2.bp.blogspot.com/-lwwuVf9NYeM/Uv6QyrE6BtI/AAAAAAAABi0/uERC5YYGyzs/s1600/bianca1-sig-01.png
 

#4 2013-03-29 20:48:34

jenzg11
Members
From: Forever youngville
Registered: 2010-11-30
Posts: 545

Re: [fixed] Friend registered and no bonus gift

I had the same issue.. I sent Sarah a  message the other day when it happened.. I've heard nothing back.. I've had two friends join and register their accounts. I did not get a response for Caphy. Thank you for your help in this matter too.

 

#5 2013-06-17 22:09:05

bianca96
Members
From: El más grande... lejos!
Registered: 2011-07-11
Posts: 288

Re: [fixed] Friend registered and no bonus gift

So, Just curious because the problem was 3 moths ago...
Has the problem a solution? quoi quoi


http://2.bp.blogspot.com/-lwwuVf9NYeM/Uv6QyrE6BtI/AAAAAAAABi0/uERC5YYGyzs/s1600/bianca1-sig-01.png
 

#6 2013-06-17 22:50:35

kimaly
Members
From: Everywhere
Registered: 2009-11-13
Posts: 908

Re: [fixed] Friend registered and no bonus gift

Did Sarah (i think) gave her an e-mail and your friend had click the link that Sarah gave her?

 

#7 2013-06-19 21:44:18

sarah
Administrator
Registered: 2007-07-18
Posts: 1208

Re: [fixed] Friend registered and no bonus gift

The problem is fixed since long time ago. Has anyone had more problem about that?
Let me know!
Have a good evening!

 

#8 2013-07-03 21:39:13

bianca96
Members
From: El más grande... lejos!
Registered: 2011-07-11
Posts: 288

Re: [fixed] Friend registered and no bonus gift

sarah wrote:

The problem is fixed since long time ago. Has anyone had more problem about that?
Let me know!
Have a good evening!

Sorry for the delay, but I haven't seen this post again because I thought that it didn't have a solution...
Here is a screenshot about the problem...here there are the invitations who I've sent, and the number of friends registered...


http://i44.tinypic.com/2m51d91.png

If the problem is fixed,as Sarah says, now, I'll have 3 friends registered, but I only have 2 friends...
My friend told me that she didn't receive any notification from OMD...And I don't have a new gift in my account... Thanks...

  quoi ouf

Last edited by bianca96 (2013-07-03 21:45:24)


http://2.bp.blogspot.com/-lwwuVf9NYeM/Uv6QyrE6BtI/AAAAAAAABi0/uERC5YYGyzs/s1600/bianca1-sig-01.png
 

#9 2013-07-04 10:49:24

sarah
Administrator
Registered: 2007-07-18
Posts: 1208

Re: [fixed] Friend registered and no bonus gift

Hello Bianca...but how can you say that you have 3 friends? Maybe the third hasn't registered yet! As written, they are considered registered if they validate their account. Can you give me the email address of the third person? I will check.
Thank you!

 

#10 2013-07-04 22:55:04

bianca96
Members
From: El más grande... lejos!
Registered: 2011-07-11
Posts: 288

Re: [fixed] Friend registered and no bonus gift

Hi Sarah! My friend's email address is gonzalez_ericaayelen@hotmail.com
Thanks for answering :)

Last edited by bianca96 (2013-07-04 23:02:17)


http://2.bp.blogspot.com/-lwwuVf9NYeM/Uv6QyrE6BtI/AAAAAAAABi0/uERC5YYGyzs/s1600/bianca1-sig-01.png
 

#11 2013-07-05 00:53:54

jenzg11
Members
From: Forever youngville
Registered: 2010-11-30
Posts: 545

Re: [fixed] Friend registered and no bonus gift

Sarah,  You have not contacted me with the gift for Caphy's account.  Here is her email...
Caphy77@hotmail.com
She said that her account is validated... but I didn't receive the gift for her.,

 

#12 2013-07-09 21:12:00

bianca96
Members
From: El más grande... lejos!
Registered: 2011-07-11
Posts: 288

Re: [fixed] Friend registered and no bonus gift

Sorry for bothering again but, Sarah, did you check my friend's email address? Thanks


http://2.bp.blogspot.com/-lwwuVf9NYeM/Uv6QyrE6BtI/AAAAAAAABi0/uERC5YYGyzs/s1600/bianca1-sig-01.png
 

#13 2013-07-09 23:38:14

sarah
Administrator
Registered: 2007-07-18
Posts: 1208

Re: [fixed] Friend registered and no bonus gift

Hello girls! You are right, the email you wrote here are already validated. I report to the staff the issue! Thanks for your patience!

 

#14 2013-08-02 00:58:51

bianca96
Members
From: El más grande... lejos!
Registered: 2011-07-11
Posts: 288

Re: [fixed] Friend registered and no bonus gift

Hello!
Is there any news about this?
Because it says [fixed] instead of [reported]...
If there isn't a solution, I will delete the post! Thank you :)
quoi quoi


http://2.bp.blogspot.com/-lwwuVf9NYeM/Uv6QyrE6BtI/AAAAAAAABi0/uERC5YYGyzs/s1600/bianca1-sig-01.png
 

#15 2013-08-03 10:22:17

chocorae
Members
Registered: 2013-07-13
Posts: 322

Re: [fixed] Friend registered and no bonus gift

I am facing the same problem too... And my friend's email is rae_ballet@yahoo.com... It's actually my sister's account, really... I invited my sister to play... as I find it really fun... ^^
And the thing is... I've already invited sister but the friends invited and registered problem is still zero... Oh, and my sister has registered her account too..

Last edited by chocorae (2013-08-03 10:29:57)

 

#16 2013-08-03 17:15:37

angelfire
Members
From: The world I created in my head
Registered: 2010-08-12
Posts: 21425
Website

Re: [fixed] Friend registered and no bonus gift

@choco - it wont give you a bonus for people with the same ip address.
In kther words ^^ it has to be someone not living in your house


http://i.imgur.com/TYm0f7i.png
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#17 2013-08-03 17:41:32

bianca96
Members
From: El más grande... lejos!
Registered: 2011-07-11
Posts: 288

Re: [fixed] Friend registered and no bonus gift

angelfire wrote:

@choco - it wont give you a bonus for people with the same ip address.
In kther words ^^ it has to be someone not living in your house

I didn't know that, but my friend has registered in the game with her own computer and I didn't receive the gift...


http://2.bp.blogspot.com/-lwwuVf9NYeM/Uv6QyrE6BtI/AAAAAAAABi0/uERC5YYGyzs/s1600/bianca1-sig-01.png
 

#18 2013-08-04 02:02:51

chocorae
Members
Registered: 2013-07-13
Posts: 322

Re: [fixed] Friend registered and no bonus gift

Oh, I see... Thank you for the information... ouf

 

#19 2013-08-04 07:14:34

bianca96
Members
From: El más grande... lejos!
Registered: 2011-07-11
Posts: 288

Re: [fixed] Friend registered and no bonus gift

chocorae wrote:

Oh, I see... Thank you for the information... ouf


You're welcome...
Hope I receive any news about this...if the problem is reported, or if it doesn't have a solution because this topic is since March...!


sad quoi

Last edited by bianca96 (2013-08-04 07:15:20)


http://2.bp.blogspot.com/-lwwuVf9NYeM/Uv6QyrE6BtI/AAAAAAAABi0/uERC5YYGyzs/s1600/bianca1-sig-01.png
 

#20 2013-08-04 10:54:10

madaren
Members
Registered: 2011-03-17
Posts: 75

Re: [fixed] Friend registered and no bonus gift

And also you won't get anything if person you invited does not create her / his account from mail provided link. So she needs to click link and than automatically create account there (not clicking anything else).

This function is working fine for me and friends I invited so it may not be system problem but rather person doing it the wrong way. If they create this account any other way they will not count as your friends.

 

#21 2013-08-14 04:55:23

bianca96
Members
From: El más grande... lejos!
Registered: 2011-07-11
Posts: 288

Re: [fixed] Friend registered and no bonus gift

madaren wrote:

And also you won't get anything if person you invited does not create her / his account from mail provided link. So she needs to click link and than automatically create account there (not clicking anything else).

This function is working fine for me and friends I invited so it may not be system problem but rather person doing it the wrong way. If they create this account any other way they will not count as your friends.

My friend registered in the game following the link...and after she validated the account with another link from OMD and I didn't receive the gift...she only got the bonus $$$ because of validating the account...

[EDIT] August, 14th
I didn't receive any answer about my problem...
It isn't solved...
I'm really, really disappointed...
quoi pleur

Last edited by bianca96 (2013-08-14 04:58:30)


http://2.bp.blogspot.com/-lwwuVf9NYeM/Uv6QyrE6BtI/AAAAAAAABi0/uERC5YYGyzs/s1600/bianca1-sig-01.png
 
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