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#1 27-03-2013 21:59:58
- bianca96
- Members
- From: El más grande... lejos!
- Registered: 2011
- Posts: 288
[fixed] Friend registered and no bonus gift
Hello everyone,
I've invited a friend using the manual invitation. My friend received the mail, and she has registered and validated her account but I haven't received the bonus gift yet...In the page says this "The friends invited are considered be registered as soon as they have validated their accounts". What is happening? Am I in a mistake? Help me please! Thanks
:quoi: :quoi:
Last edited by bianca96 (27-03-2013 22:00:50)
#2 28-03-2013 17:35:03
- kmilea
- Members
- Registered: 2012
- Posts: 237
Re: [fixed] Friend registered and no bonus gift
Could you please give me your friends nickname?
#3 29-03-2013 00:47:50
- bianca96
- Members
- From: El más grande... lejos!
- Registered: 2011
- Posts: 288
Re: [fixed] Friend registered and no bonus gift
Yes, it's erica95
#4 29-03-2013 20:48:34
- jenzg11
- Members
- From: Forever youngville
- Registered: 2010
- Posts: 554
Re: [fixed] Friend registered and no bonus gift
I had the same issue.. I sent Sarah a message the other day when it happened.. I've heard nothing back.. I've had two friends join and register their accounts. I did not get a response for Caphy. Thank you for your help in this matter too.
#5 17-06-2013 22:09:05
- bianca96
- Members
- From: El más grande... lejos!
- Registered: 2011
- Posts: 288
Re: [fixed] Friend registered and no bonus gift
So, Just curious because the problem was 3 moths ago...
Has the problem a solution? :quoi: :quoi:
#6 17-06-2013 22:50:35
- kimaly
- Members
- From: Everywhere
- Registered: 2009
- Posts: 908
Re: [fixed] Friend registered and no bonus gift
Did Sarah (i think) gave her an e-mail and your friend had click the link that Sarah gave her?
#7 19-06-2013 21:44:18
- sarah
- Administrator
- Registered: 2007
- Posts: 1208
Re: [fixed] Friend registered and no bonus gift
The problem is fixed since long time ago. Has anyone had more problem about that?
Let me know!
Have a good evening!
#8 03-07-2013 21:39:13
- bianca96
- Members
- From: El más grande... lejos!
- Registered: 2011
- Posts: 288
Re: [fixed] Friend registered and no bonus gift
sarah wrote:
The problem is fixed since long time ago. Has anyone had more problem about that?
Let me know!
Have a good evening!
Sorry for the delay, but I haven't seen this post again because I thought that it didn't have a solution...
Here is a screenshot about the problem...here there are the invitations who I've sent, and the number of friends registered...
If the problem is fixed,as Sarah says, now, I'll have 3 friends registered, but I only have 2 friends...
My friend told me that she didn't receive any notification from OMD...And I don't have a new gift in my account... Thanks...
:quoi: :ouf:
Last edited by bianca96 (03-07-2013 21:45:24)
#9 04-07-2013 10:49:24
- sarah
- Administrator
- Registered: 2007
- Posts: 1208
Re: [fixed] Friend registered and no bonus gift
Hello Bianca...but how can you say that you have 3 friends? Maybe the third hasn't registered yet! As written, they are considered registered if they validate their account. Can you give me the email address of the third person? I will check.
Thank you!
#10 04-07-2013 22:55:04
- bianca96
- Members
- From: El más grande... lejos!
- Registered: 2011
- Posts: 288
Re: [fixed] Friend registered and no bonus gift
Hi Sarah! My friend's email address is gonzalez_ericaayelen@hotmail.com
Thanks for answering :)
Last edited by bianca96 (04-07-2013 23:02:17)
#11 05-07-2013 00:53:54
- jenzg11
- Members
- From: Forever youngville
- Registered: 2010
- Posts: 554
Re: [fixed] Friend registered and no bonus gift
Sarah, You have not contacted me with the gift for Caphy's account. Here is her email...
Caphy77@hotmail.com
She said that her account is validated... but I didn't receive the gift for her.,
#12 09-07-2013 21:12:00
- bianca96
- Members
- From: El más grande... lejos!
- Registered: 2011
- Posts: 288
Re: [fixed] Friend registered and no bonus gift
Sorry for bothering again but, Sarah, did you check my friend's email address? Thanks
#13 09-07-2013 23:38:14
- sarah
- Administrator
- Registered: 2007
- Posts: 1208
Re: [fixed] Friend registered and no bonus gift
Hello girls! You are right, the email you wrote here are already validated. I report to the staff the issue! Thanks for your patience!
#14 02-08-2013 00:58:51
- bianca96
- Members
- From: El más grande... lejos!
- Registered: 2011
- Posts: 288
Re: [fixed] Friend registered and no bonus gift
Hello!
Is there any news about this?
Because it says [fixed] instead of [reported]...
If there isn't a solution, I will delete the post! Thank you :)
:quoi: :quoi:
#15 03-08-2013 10:22:17
- chocorae
- Members
- Registered: 2013
- Posts: 322
Re: [fixed] Friend registered and no bonus gift
I am facing the same problem too... And my friend's email is rae_ballet@yahoo.com... It's actually my sister's account, really... I invited my sister to play... as I find it really fun... ^^
And the thing is... I've already invited sister but the friends invited and registered problem is still zero... Oh, and my sister has registered her account too..
Last edited by chocorae (03-08-2013 10:29:57)
#16 03-08-2013 17:15:37
Re: [fixed] Friend registered and no bonus gift
@choco - it wont give you a bonus for people with the same ip address.
In kther words ^^ it has to be someone not living in your house
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#17 03-08-2013 17:41:32
- bianca96
- Members
- From: El más grande... lejos!
- Registered: 2011
- Posts: 288
Re: [fixed] Friend registered and no bonus gift
angelfire wrote:
@choco - it wont give you a bonus for people with the same ip address.
In kther words ^^ it has to be someone not living in your house
I didn't know that, but my friend has registered in the game with her own computer and I didn't receive the gift...
#18 04-08-2013 02:02:51
- chocorae
- Members
- Registered: 2013
- Posts: 322
Re: [fixed] Friend registered and no bonus gift
Oh, I see... Thank you for the information... :ouf:
#19 04-08-2013 07:14:34
- bianca96
- Members
- From: El más grande... lejos!
- Registered: 2011
- Posts: 288
Re: [fixed] Friend registered and no bonus gift
chocorae wrote:
Oh, I see... Thank you for the information... :ouf:
You're welcome...
Hope I receive any news about this...if the problem is reported, or if it doesn't have a solution because this topic is since March...!
:sad: :quoi:
Last edited by bianca96 (04-08-2013 07:15:20)
#20 04-08-2013 10:54:10
- madaren
- Members
- Registered: 2011
- Posts: 75
Re: [fixed] Friend registered and no bonus gift
And also you won't get anything if person you invited does not create her / his account from mail provided link. So she needs to click link and than automatically create account there (not clicking anything else).
This function is working fine for me and friends I invited so it may not be system problem but rather person doing it the wrong way. If they create this account any other way they will not count as your friends.
#21 14-08-2013 04:55:23
- bianca96
- Members
- From: El más grande... lejos!
- Registered: 2011
- Posts: 288
Re: [fixed] Friend registered and no bonus gift
madaren wrote:
And also you won't get anything if person you invited does not create her / his account from mail provided link. So she needs to click link and than automatically create account there (not clicking anything else).
This function is working fine for me and friends I invited so it may not be system problem but rather person doing it the wrong way. If they create this account any other way they will not count as your friends.
My friend registered in the game following the link...and after she validated the account with another link from OMD and I didn't receive the gift...she only got the bonus $$$ because of validating the account...
[EDIT] August, 14th
I didn't receive any answer about my problem...
It isn't solved...
I'm really, really disappointed...
:quoi: :pleur:
Last edited by bianca96 (14-08-2013 04:58:30)