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#1 28-04-2017 18:13:45

sierradane
Members
From: Chickenville
Registered: 2009
Posts: 3290

[Fixed] Zero Diva Bucks???

I just now logged my account in and it says I have ZERO diva buck!!  from 1487 to zero????  Nothing has been bought according to my MY THINGS.

Also... no VIP gift.  I can do without the VIP gift, but give me back my DB's.

Another player has PMd me and all of her DBs are gone and no VIP gift either.

https://scontent-iad3-1.xx.fbcdn.net/v/t1.0-9/18193925_1882793831747498_4233080834172845727_n.jpg?oh=f05cb431576f42a3a71c86d446f84b86&oe=59C17684

Last edited by sierradane (28-04-2017 18:36:37)

http://us.ohmydollz.com/img/avatar/878.png

http://i.imgur.com/ONu5iYQ.jpg
"Well, Jane, it just goes to show you, it's always something — if it ain't one thing, it's another." Roseanne Roseannadanna

#2 28-04-2017 18:23:22

tuvab
Members
From: Sweden
Registered: 2014
Posts: 6

Re: [Fixed] Zero Diva Bucks???

I am also affected by this. I haven't done any purchases today and everything looked normal earlier today.

Last edited by tuvab (28-04-2017 18:24:05)

 

#3 28-04-2017 18:54:19

sierradane
Members
From: Chickenville
Registered: 2009
Posts: 3290

Re: [Fixed] Zero Diva Bucks???

This also happened on the French forums:
http://www.ohmydollz.com/forum/viewtopic.php?id=104195

04/27: 1452-no video--------- that video option hasn't worked all week... grrrrr
04/28: 1487-VipPay

They need to start putting our money back

"SARAH" replied to the post I had made in that thread:


This is happenning on all servers: all VIP accounts have been reverted to $ 0 since a technical issue occured at 17:00 this afternoon.
We are currently working to revert to all the places we have visited
.

Thank you for your understanding and patience :)

Last edited by sierradane (28-04-2017 19:11:33)

http://us.ohmydollz.com/img/avatar/878.png

http://i.imgur.com/ONu5iYQ.jpg
"Well, Jane, it just goes to show you, it's always something — if it ain't one thing, it's another." Roseanne Roseannadanna
 

#4 28-04-2017 19:08:11

haelina
Members
Registered: 2010
Posts: 347

Re: [Fixed] Zero Diva Bucks???

I am at 0 DB as well! Now I hate that I got VIP back....

 

#5 28-04-2017 19:18:28

silverstarshine
Members
Registered: 2010
Posts: 54

Re: [Fixed] Zero Diva Bucks???

Oh my goodness same thing on mine---how are they supposed to fix this!
I did not buy any rooms yet.
I've only bought a "Cindydollz" Hat for the current fashion show.
My Feez is the same-ok

Last edited by silverstarshine (28-04-2017 19:22:39)

Unshared joy is an unlighted candle. -Spanish Proverb
 

#6 28-04-2017 19:40:27

jenzg11
Members
From: Forever youngville
Registered: 2010
Posts: 564

Re: [Fixed] Zero Diva Bucks???

:intr:

Just add me to this list also. My $$ is at zero also. No gift

Will we have an extra day for shopping at 70% in the Playa Store. Since the day change over will probably happen before this is fixed.

 

#7 28-04-2017 19:45:53

fairykisses
*~.:Fairy Dust:.~*
From: In my own little world
Registered: 2010
Posts: 4655

Re: [Fixed] Zero Diva Bucks???

It is happening to all VIP members and they are currently aware of this. They are also trying to get it fixed.

Edit: You should refresh your page and your money should be back.

 

#8 28-04-2017 19:51:16

sierradane
Members
From: Chickenville
Registered: 2009
Posts: 3290

Re: [Fixed] Zero Diva Bucks???

They added the amount of money I had 2 days ago (1436).

Feerik still owes me 51 Diva bucks. They added the amount I had on May 26th. They have not added the 35 diva bucks for today's VipPay nor have they added the 16 diva bucks I earned last night, May 27th.

04/26: 1436-no video
04/27: 1452-no video
04/28: 1487-VipPay

Last edited by sierradane (28-04-2017 20:00:33)

http://us.ohmydollz.com/img/avatar/878.png

http://i.imgur.com/ONu5iYQ.jpg
"Well, Jane, it just goes to show you, it's always something — if it ain't one thing, it's another." Roseanne Roseannadanna
 

#9 28-04-2017 20:15:51

jenzg11
Members
From: Forever youngville
Registered: 2010
Posts: 564

Re: [Fixed] Zero Diva Bucks???

fairykisses wrote:

It is happening to all VIP members and they are currently aware of this. They are also trying to get it fixed.

Edit: You should refresh your page and your money should be back.

:fete:

Thank you..

 

#10 28-04-2017 20:26:53

sierradane
Members
From: Chickenville
Registered: 2009
Posts: 3290

Re: [Fixed] Zero Diva Bucks???

Updated reply from "SARAH" on the French forum:

We still have to credit you with the missing premium this morning.

We have decided to offer you a double premium to compensate for the bug and the scare. 70 $$$ are being credited to your accounts.

Mine have been credited!!


04/26: 1436-no video
04/27: 1452-no video
04/28: 1487-VipPay
04/28: 0-------big bad bug
04/28: 1436- first "fix"
04/28: 1506-final fix

I wonder if we'll get the VIP gift:

http://us.ohmydollz.com/img/big/132825.png

Last edited by sierradane (29-04-2017 03:04:35)

http://us.ohmydollz.com/img/avatar/878.png

http://i.imgur.com/ONu5iYQ.jpg
"Well, Jane, it just goes to show you, it's always something — if it ain't one thing, it's another." Roseanne Roseannadanna
 

Topic closed

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