You are not logged in.
Announcement
Design Noël sur le forum!
Si vous ne voyez pas bien le nouveau design, videz vos caches et cookies de navigateur ou faites F5 sur votre clavier :)
Pour vous connecter au forum, utilisez votre pseudo et votre mot de passe du site. Inutile de vous réinscrire.
Veuillez prendre connaissance des règles du forum avant toute chose : Fonctionnement et règlement du forum
#1 16-09-2017 17:49:27
- andybel
- Members
- From: Cordoba, Argentina
- Registered: 2010
- Posts: 271
Feez problem
Hello, people.
Hope you are fine and enjoying your Saturday.
On Friday 8, September I bought some Feez for my English and Spanish dolls. But I paid them on Saturday morning (September 9th) It has been a week and the amount of feez have not been added up to my accounts yet. I tried to contact Feerik by sending an email to them, but I haven't got any replies yet. I also contacted "Dinero Mail" (Feerik's provider here) but I haven't got any replies from them too. Has anyone experienced something similar?
I tried to submit a ticket too. I went to the Contact us option, chose the relevant option, I entered my email address and pa-ssword information but It is useless. I cannot "create" the ticket.
Hugs.
~**...Keep your eyes on the stars, they will show you something everytime...**~
#2 16-09-2017 20:00:33
- fairykisses
- *~.:Fairy Dust:.~*
- From: In my own little world
- Registered: 2010
- Posts: 4655
Re: Feez problem
I reported this to the GM but didn't get a message back from him. I will check on Monday to whats going on. I am sorry it is taking forever Andybel!
:intr:
Oh and for you to submit a ticket you don't need to enter your email and password. Just simply click on submit a ticket.
#3 16-09-2017 22:23:16
- andybel
- Members
- From: Cordoba, Argentina
- Registered: 2010
- Posts: 271
Re: Feez problem
Thank you so much for your concern, Fairykisses. I didn't want to bother you (I know you have a lot of things to take care of) so I thought to handle this on my own. If you get an answer, please, do let me know. Thank you, again!
I will try again to submit a ticket. Hope this time works!
~**...Keep your eyes on the stars, they will show you something everytime...**~
#4 23-11-2017 22:15:53
- karusia84
- Members
- From: Poland
- Registered: 2010
- Posts: 72
Re: Feez problem
I'm attaching new thred to the topic since it's about feez.
This week i bought via phone (sms option) smallest amount of feez. First time it was on 20.11.17 and second time was on 23.11.17 short after midnight.
First time i got the feez (150) but second time i got nothing!!
The dress promotion works normal ( I received the black dress from 20.11 and the other one from 23.11).
I would like to know how its possible? Can they somehow check the payments received on the account? Please help...
Today (25.11) I tryed purchasing small amount of feez by sms. It worked fine. It seems the feez display under $$$ wasn't showing the actual amount of feez on account. I had such situation for the first time... Any ideas why it could happen?
Last edited by karusia84 (25-11-2017 01:12:48)