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#1 17-07-2024 23:34:20

4quamarine
Members
Registered: 2015
Posts: 1

Help

When I go to the store to buy some clothes and I need to test these clothes on my doll, the page loads but doesn't open. My room isn't charging either. the same thing happens on cell phones and computers



#2 16-10-2024 22:01:50

sierradane
Members
From: Chickenville
Registered: 2009
Posts: 3335

Re: Help

4quamarine wrote:

When I go to the store to buy some clothes and I need to test these clothes on my doll, the page loads but doesn't open. My room isn't charging either. the same thing happens on cell phones and computers

Your best bet is to go to the French forums and post in their bugs forum.  Our moderators here seem to be missing right now.


http://us.ohmydollz.com/img/avatar/878.png

http://i.imgur.com/ONu5iYQ.jpg
"Well, Jane, it just goes to show you, it's always something — if it ain't one thing, it's another." Roseanne Roseannadanna
 

#3 21-10-2024 03:03:20

darkjewels
Members
From: The Land Of The Undead
Registered: 2010
Posts: 3029

Re: Help

sierradane wrote:

4quamarine wrote:

When I go to the store to buy some clothes and I need to test these clothes on my doll, the page loads but doesn't open. My room isn't charging either. the same thing happens on cell phones and computers

Your best bet is to go to the French forums and post in their bugs forum.  Our moderators here seem to be missing right now.

i wonder if they show up for halloween or advent calendar...
my room is loading right now, i hope the bug was fixed on your end as well
may be worth trying a browser with a different engine (gecko if you're using chromium, for example)


░▒▓█Anonymous Random Procrastinatos, UNITE... some day.
---
 

#4 21-10-2024 21:30:46

willowskye
Mother, Sister, Daughter, Friend.
From: Edmonton, Canada.
Registered: 2009
Posts: 2416

Re: Help

sierradane wrote:

Our moderators here seem to be missing right now.

We were abandoned years ago. :aomd_blase:


https://i.ibb.co/RDmdfdF/omd-willowskye-mod-sig.png

             **Board Admin - Moderator**
 

#5 21-10-2024 21:49:06

sierradane
Members
From: Chickenville
Registered: 2009
Posts: 3335

Re: Help

willowskye wrote:

sierradane wrote:

Our moderators here seem to be missing right now.

We were abandoned years ago. :aomd_blase:

All of us are still here...


http://us.ohmydollz.com/img/avatar/878.png

http://i.imgur.com/ONu5iYQ.jpg
"Well, Jane, it just goes to show you, it's always something — if it ain't one thing, it's another." Roseanne Roseannadanna
 

#6 22-10-2024 00:27:12

willowskye
Mother, Sister, Daughter, Friend.
From: Edmonton, Canada.
Registered: 2009
Posts: 2416

Re: Help

Yes, it's best to report bugs and other issues on the French forum because we (mods and therefore the player) were abandoned years ago without any kind of support.


https://i.ibb.co/RDmdfdF/omd-willowskye-mod-sig.png

             **Board Admin - Moderator**
 

#7 25-10-2024 20:25:17

avart
French Community Manager
Registered: 2009
Posts: 29

Re: Help

Hello

I confirm willowskye's words, Sarah has not been on the US forum for a very very long time... Administrators do not appear on this forum, and moderators cannot help you if they do not have help from them...

The quickest way to get an answer for a bug response is to open a support ticket.

4quamarine wrote:

When I go to the store to buy some clothes and I need to test these clothes on my doll, the page loads but doesn't open. My room isn't charging either. the same thing happens on cell phones and computers

When I test on my account on this server, I manage to access the testing loft for items in the stores.

Do you still have this problem? If yes, in a specific room or in all rooms?

:quoi:

 
 

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